Privacy Policy

At Trillium Hotel, managed by Stay Sphere, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, make a reservation, or stay at our hotel.

Information We Collect

We may collect the following information:

Full name
Phone number
Email address
Residential address
Booking and payment details
Government-issued identification (as required by law)
Special requests or preferences
Website usage information through cookies and analytics

How We Use Your Information

Your information is used to:

Confirm and manage hotel reservations
Process payments securely
Communicate booking updates and customer support
Provide personalized guest services
Comply with legal and regulatory requirements
Improve our website, services, and guest experience
Send promotional offers (only with your consent)

Information Sharing

We respect your privacy and do not sell or rent your personal information. Your information may only be shared with:

Government authorities when legally required
Payment processing partners for secure transactions
Trusted service providers assisting hotel operations
Law enforcement agencies where required by applicable laws

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember your preferences. You may choose to disable cookies through your browser settings, although some website features may not function properly.

Third-Party Links

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your data where legally permitted
Withdraw consent for marketing communications
Contact us regarding any privacy-related concerns

Policy Updates

Trillium Hotel reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Trillium Hotel
Managed by Stay Sphere
Nowgam, Near Axis Bank, Srinagar, Jammu & Kashmir – 190015

Phone: +91 70063 03300
Email: info@hoteltrillium.com